FAQ's
What leasing options are available?
We offer lease terms between 2 and 15 months.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No, we do not allow 3rd-party rentals like AirBnB or VRBO.
Do you accept Section 8 vouchers?
Yes. We accept Section 8 vouchers for applicants who qualify.
Is there a security deposit and is any of it refundable?
Yes, deposits vary on bedroom count and screening results. Deposits are refundable less any fees associated with damages, cleaning, outstanding balances, etc.
Can I request a specific apartment & can an apartment be held?
Applications are accepted for specific apartments which means you are applying for the apartment you want. Our pricing is market-based so you do get the opportunity to "hold" a unit and the monthly rent rate will reflect accordingly.
Is renter's insurance required?
Yes, renter's insurance is required. Please contact our team for coverage requirements.
What are the hours of the clubhouse?
The clubhouse is open 24/7 with secure key-fob access.
What are the hours for the fitness center?
The fitness center is open 24/7 with secure key-fob access.
What are the hours for the pool? Is it open seasonally?
The pool is open from 10 am to 9 pm and is in operation from Memorial Day through Labor Day.
Is the apartment set up for working remotely?
Yes, high-speed internet is set up and ready to go.
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
High speed internet is set up and ready to go
How do I get my packages/do you have package lockers?
Packages are delivered to your door from the carriers
Are BBQ grills available?
No.
Do you offer valet trash service and/or recycling?
No, a trash compactor is located on property for convenience.
Are concierge services available?
No, the Leasing office is open Monday through Friday, 8-5 for any questions.
What is the smoking policy?
Smoking is prohibited inside the apartments and common-areas.
Do you allow pets; if so, do you have pet amenities?
Yes, we allow 2 pets per home, and we have a dog park for our furry friends' enjoyment.
What is the parking situation?
Off-street parking is available and open to residents and their guests. Garage options are available for an additional cost.
How far is it to the nearest airport or train station?
We are about 20 minutes from the Des Moines International Airport.
What schools are in the area?
Polk County School District.
Are you near any transportation routes? Which ones?
We are located close to DART bus routes, with transportation offered into the city of Des Moines.
How walkable/bikable is the community.
Our community is located in a neighborhood with plenty of sidewalks and we are close to shopping, daycares, gas stations and more.
Are washers and dryers available? Are they in the apartment? What kind?
Washers and dryers come in every unit.
Are the apartments furnished?
Our apartments do not come furnished, but there are partner companies that have options for furnishing a home.
Do the apartments have air conditioning?
Yes, all of our apartments have central air conditioning and heat.
When were these apartments built? Have there been any renovations?
These apartments were built between 2015 and 2017.
Is there a bathtub or just a shower?
Both depending on the style of the unit.
Do kitchen sinks have a garbage disposal?
Yes, all apartments have a garbage disposal.
Do apartments have dishwashers?
Yes, all of our apartments come with a dishwasher.
Does the apartment come with a microwave?
Yes, all of our apartments come with a microwave.
What type of flooring do the apartments have?
Our apartments come appointed with wood-style flooring through the main areas and carpet in the bedroom.